IT Disaster Recovery Services
When a cyber-attack, system failure, or even a natural disaster threatens your company’s operations and revenue, a disaster recovery plan can be the difference between business downtime and business-as-usual.
The short answer
IT disaster recovery services get the systems your business runs on back after ransomware, hardware failure or a regional outage. NetSys sets a recovery time objective and a recovery point objective for each critical system, keeps offline and immutable backups, adds failover where downtime costs most, and proves the plan with scheduled restore tests.
Payroll, order entry, email and a file archive rarely need the same recovery target. Name the person who owns each process, the systems it relies on and the maximum interruption the business can tolerate. That list determines where to invest in failover, where backup and restore is sufficient, and what staff can do while systems are unavailable.
NetSys scopes backup protection and the recovery sequence together, including access to credentials, network dependencies, outside vendors and Microsoft 365. Tests should record the scenario, what restored, what failed and the measured time. The results guide remediation and the next test instead of becoming an assumed promise for every incident.
Be Ready for the Unexpected
Downtime is costly, and recovering without a plan can be even more damaging. Our disaster recovery services give you a reliable safety net, ensuring your data, applications, and essential systems are always protected. We design recovery strategies tailored to your environment, allowing you to bounce back quickly and minimize operational impact.
Our Disaster Recovery Services
Disaster Recovery Planning
A strong recovery starts with a clear, well-structured plan. We create customized disaster recovery strategies that outline every step needed to restore your systems and keep operations running.
- Full assessment of your current environment
- Business impact and risk analysis
- Recovery objectives (RPO/RTO) aligned with your needs
- System prioritization and recovery workflows
- Comprehensive documentation and testing schedules
Cloud-Based Backup Solutions
Modern threats require modern backups. We implement secure cloud and hybrid backup systems that protect your critical data and ensure quick restoration when needed.
- Encrypted cloud backups for critical files and systems
- Hybrid onsite/offsite backup strategies
- Automated scheduling and versioning
- Immutable and air-gapped backup options
- Continuous monitoring for backup success/failure
- Managed backup as a service: we run the backup jobs, check them daily and test restores on a schedule
Rapid System Recovery & Failover
When outages occur, every minute counts. Our recovery solutions are built for speed, allowing your essential systems to fail over quickly and resume operation with minimal disruption.
- Fast virtual machine and server recovery
- Cloud failover for critical workloads
- Automated restoration of applications and databases
- Cross-site replication for high availability
- Step-by-step recovery processes managed by our team
Business Continuity Services
Disaster recovery is only part of the picture—continuity ensures your organization can keep functioning during an incident. We help create and maintain continuity strategies that support people, processes, and technology.
- Comprehensive continuity planning
- Remote access continuity for staff
- Alternate communication methods and workflows
- Coordination of critical vendor and service requirements
- Simulation exercises and readiness testing
Ongoing Monitoring & Validation
A recovery plan is only effective if it works in practice. We continuously monitor your backup and recovery systems and regularly validate their reliability.
- Daily backup verification
- Scheduled recovery testing
- Continuous health checks on backup systems
- Update and patch management for recovery tools
- Quarterly or annual plan reviews
Ransomware Recovery
The scenario every recovery plan is really written for. Every NetSys client hit by ransomware has fully recovered — a 100% record.
- Immediate isolation of affected devices so encryption stops spreading
- Restoration from offline, immutable backups the attacker cannot reach
- Recovery sequenced by business priority, not by whatever is easiest to restore
- Root-cause work to close the entry point that allowed the attack
- A documented incident timeline for leadership, counsel, and your insurer
Why Choose The NetSys Group for Disaster Recovery
Fifteen minutes with a NetSys engineer, not a salesperson, and you will know where your disaster recovery stands and what it would take to fix it. Call 845-203-3914 or request a call to discuss the scope and next steps.
- Comprehensive coverage across backups, continuity, and recovery planning
- Cloud-ready and on-premise solutions built around your specific environment
- Fast, reliable restoration for critical systems and applications
- Proactive monitoring to ensure your recovery plan always stays up to date
- Seamless integration with your IT infrastructure and security strategy
- One trusted partner for planning, protection, and execution
- A 100% ransomware recovery record — every client hit has fully recovered
- Recovery times proven by scheduled tests, not vendor specifications — 15-minute tested failover for one importer's ERP and SQL core
- Offline and immutable backup copies that ransomware cannot reach or encrypt
- Continuity planning for the people and processes, not just the servers
- Month to month, like every NetSys agreement
Disaster Recovery in practice
- Logistics and warehousing
Refrigerated food storage operator
Backup and disaster recovery planning for 4 servers, recovery testing, and redundant internet connections across two facilities.
Business Continuity PlanningIT for Logistics and Transportation
- Healthcare
Three-location urgent care group
IT support for 36 workstations, patient data backups, endpoint protection, and secure networking across all three locations.
- Accounting firms
Corporate accounting firm
Migration of 2 TB of business data to Azure, secure remote access for 42 employees, and backup and recovery configuration.
Client names are withheld. Each card is the scope of a real NetSys engagement, as delivered.
Recovery tiers: how RTO and RPO get set
Not every system needs the same recovery target. We sort systems into tiers with the person who owns each process, then write the agreed RTO and RPO for each one into the plan:
| Tier | What usually sits here | Recovery approach | How we prove it |
|---|---|---|---|
| Tier 1: the business stops without it | ERP and line-of-business databases, identity and sign-in, the phone system | Replication with cloud failover and a runbook that covers every dependency | A scheduled failover test with the measured time recorded |
| Tier 2: work slows without it | File shares, Microsoft 365 mail and files, scheduling or case systems | Backups to offline and immutable copies, plus independent Microsoft 365 backup | Restore tests of representative files, mailboxes and a full system |
| Tier 3: it can wait for a planned restore | Archives, reporting servers and test systems | Backup with an offsite immutable copy | Periodic sample restores |
Each tier's RTO and RPO is agreed with you and checked in tests, not copied from a vendor sheet. One published example: a 15-minute tested failover for an importer's ERP and SQL core.
The testing cadence
A backup that has never been restored is an assumption. This is the rhythm we run, adjusted per system in your plan:
- Every backup job: success or failure checked daily, with failed jobs fixed and re-run
- Restore tests on a schedule for each system, with the date, scope and result recorded
- Failover exercises for Tier 1 systems, with the measured recovery time written down
- A re-test after any major change, such as a new server, a migration or a new application
- A plan review quarterly or annually, and after every real incident
- Continuity walk-throughs so staff know what to do while systems are down
Results guide the next fix. A time measured in one test is evidence for that system, not a promise for every outage.
Where we deliver Disaster Recovery
Disaster Recovery in Tampa Bay · Disaster Recovery in Southwest Florida · Disaster Recovery in Nassau County, NY · Disaster Recovery in Suffolk County, NY · Disaster Recovery in Orange County, NY · Disaster Recovery in Delaware · Disaster Recovery in Hoboken, NJ. We also support clients remotely wherever their systems run. See all locations and service areas.
Disaster Recovery by market
NYC Metro: New York City · Brooklyn, NY
Long Island: Nassau County, NY · Suffolk County, NY
Hudson Valley: Westchester County, NY
Connecticut: Stamford, CT
Disaster Recovery FAQs
What's the difference between backup and disaster recovery?
Backups are copies of your data; disaster recovery is the tested plan and infrastructure that gets your business running again quickly — servers, applications, people, and communications, in a defined order.
How quickly could we recover from a total outage?
That depends on the affected systems, the incident and the recovery design. We agree a recovery time objective and a recovery point objective for each important workload, then test representative recovery scenarios. A measured result for one application or a published case study is not a guarantee for another environment or a different outage.
Do you cover natural disasters like hurricanes?
Yes. We design for regional events using offsite, geo-redundant backups and cloud failover. That matters for clients in the Northeast and for the Florida businesses we support remotely from Brooklyn.
What is disaster recovery as a service (DRaaS)?
It is disaster recovery delivered as a managed service instead of a second site you buy, staff, and hope still works. We keep current replicas of your critical systems in the cloud, own the recovery runbook, run the scheduled tests, and execute the failover when something breaks. You get the recovery outcome without owning the recovery infrastructure — on the same month-to-month terms as every NetSys agreement.
How does ransomware recovery actually work?
Isolation first: affected devices come off the network so encryption stops spreading. Then we restore from offline, immutable backups the attacker could not reach, following recovery procedures we have already rehearsed, bringing systems back in business-priority order rather than alphabetically. Last, we close the entry point that let the attack in — recovery without that step just resets the clock. Every NetSys client hit by ransomware has fully recovered.
Should we pay the ransom?
Our clients have not had to. Every one hit by ransomware recovered from backups instead — which is exactly what the offline, immutable copy exists for. Paying assumes the attacker's decryption tool works, that they will hand it over, and that they did not already copy your data on the way out. Recovery you control assumes none of that.
How often do you test backups and recovery?
Backups are monitored and restores are tested on a schedule, per system. An untested backup is a hypothesis, not a plan. It is also why we quote recovery times as tested numbers rather than vendor specifications: the 15-minute failover on our international food importer's ERP and SQL core was measured, not spec'd.
What is the difference between business continuity and disaster recovery?
Disaster recovery is getting the technology back. Business continuity is keeping the business functioning while that happens — where people work, how they reach each other and your customers, which processes run manually, and who decides what. We plan both, because a four-hour recovery still costs you the four hours if nobody knew what to do during them.
Does this cover Microsoft 365 and other cloud data?
It should, and for our clients it does. Cloud platforms protect their own infrastructure; they do not protect your data from your own deletions, departures, or ransomware syncing encrypted files up from a laptop. We run independent cloud-to-cloud backup for Microsoft 365 alongside server and application recovery, so the whole environment restores from copies you control.
What are RTO and RPO in disaster recovery?
RTO, the recovery time objective, is how long a system can stay down before the business is hurt. RPO, the recovery point objective, is how much recent data you can afford to lose, counted back to the last good backup. We set both for each system with its owner, because together they decide the backup and failover design.
What do IT disaster recovery services include?
IT disaster recovery services include a written recovery plan, backups kept offline and in immutable storage, failover for the systems you cannot work without, and scheduled restore tests. Ours also cover Microsoft 365 data, a recovery order set by business priority, and continuity steps for staff while systems are down, all month to month.
How much do disaster recovery services cost?
Disaster recovery cost follows scope, not a flat rate. The main drivers are how many systems need failover instead of a restore, the volume of data and how long copies are kept, the recovery targets you choose, cloud replica and storage costs, and how often you test. We price per business after mapping the systems, with no rate card.
Sources and technical references
Guides on this topic
- Connect recovery systems to a business continuity plan
- Include Microsoft 365 data in the recovery plan
- Read a documented ERP and SQL recovery example
- Prepare recovery evidence for an insurance review
- Case Study: Restored in 4.5 Hours From a Ransomware Hit — $0 Paid
- Backup and Disaster Recovery: 8 Questions SMBs Ask
- Why Ransomware Gangs Love Small Businesses
- The CrowdStrike Outage: 5 Business Continuity Lessons
- Hurricane Season IT Checklist for NY, NJ & Florida
- Security Assessments — Is Your Backup Actually Restorable?
- RTO explained: the recovery time objective
- RPO explained: the recovery point objective
- Immutable backups and why ransomware cannot encrypt them
- Datto vs Veeam for Small Business Backup
- Disaster Recovery Cost for Small Business
Related services
Find the gap between a backup and a working business.
Bring your critical applications, current backup setup and any recovery commitments you have made to customers. We will scope the recovery order, tests and changes needed to support those requirements.