IT Disaster Recovery Services
A backup is a copy of your data. Disaster recovery is getting the business working again, in the right order, inside a time you agreed before anything broke. NetSys sets that time per system, keeps offline and immutable copies, and proves the plan with restores we run and time.
The short answer
Disaster recovery services restore the technology a business needs after an outage, attack or system failure. NetSys maps applications to business priorities, agrees recovery-time and data-loss objectives, and validates the plan through scoped tests. Managed backup, cloud failover and business continuity solve related but different problems; the plan must identify the dependencies and people required to get a usable service back.
Payroll, order entry, email and a file archive rarely need the same recovery target. Name the person who owns each process, the systems it relies on and the maximum interruption the business can tolerate. That list determines where to invest in failover, where backup and restore is sufficient, and what staff can do while systems are unavailable.
NetSys scopes backup protection and the recovery sequence together, including access to credentials, network dependencies, outside vendors and Microsoft 365. Tests should record the scenario, what restored, what failed and the measured time. The results guide remediation and the next test instead of becoming an assumed promise for every incident.
Be Ready for the Unexpected
Downtime is costly, and recovering without a plan costs more, because the decisions get made during the incident instead of before it. We design recovery around your environment: which systems fail over, which restore from backup, in what order, who approves each step, and how each one is tested.
Our Disaster Recovery Services
Disaster Recovery Planning
A strong recovery starts with a clear, well-structured plan. We create customized disaster recovery strategies that outline every step needed to restore your systems and keep operations running.
- Full assessment of your current environment
- Business impact and risk analysis
- Recovery objectives (RPO/RTO) aligned with your needs
- System prioritization and recovery workflows
- Comprehensive documentation and testing schedules
Cloud-Based Backup Solutions
Modern threats require modern backups. We implement secure cloud and hybrid backup systems that protect your critical data and ensure quick restoration when needed.
- Encrypted cloud backups for critical files and systems
- Hybrid onsite/offsite backup strategies
- Automated scheduling and versioning
- Immutable and air-gapped backup options
- Continuous monitoring for backup success/failure
- Managed backup as a service: we run the backup jobs, check them daily and test restores on a schedule
Cloud-Based Disaster Recovery and Failover
When outages occur, every minute counts. Our recovery solutions are built for speed, allowing your essential systems to fail over quickly and resume operation with minimal disruption.
- Fast virtual machine and server recovery
- Cloud failover for critical workloads
- Automated restoration of applications and databases
- Cross-site replication for high availability
- Step-by-step recovery processes managed by our team
Business Continuity Services
Disaster recovery is only part of the picture. Continuity keeps your organization functioning during an incident, so we help create and maintain continuity plans that cover people and processes as well as technology.
- Comprehensive continuity planning
- Remote access continuity for staff
- Alternate communication methods and workflows
- Coordination of critical vendor and service requirements
- Simulation exercises and readiness testing
Ongoing Monitoring & Validation
A recovery plan is only effective if it works in practice. We continuously monitor your backup and recovery systems and regularly validate their reliability.
- Daily backup verification
- Scheduled recovery testing
- Continuous health checks on backup systems
- Update and patch management for recovery tools
- Quarterly or annual plan reviews
Ransomware Recovery
The scenario every recovery plan is really written for. Every NetSys client hit by ransomware has fully recovered: a 100% record.
- Immediate isolation of affected devices so encryption stops spreading
- Restoration from offline, immutable backups the attacker cannot reach
- Recovery sequenced by business priority, not by whatever is easiest to restore
- Root-cause work to close the entry point that allowed the attack
- A documented incident timeline for leadership, counsel, and your insurer
Why Choose The NetSys Group for Disaster Recovery
Fifteen minutes with a NetSys engineer, not a salesperson, and you will know where your disaster recovery stands and what it would take to fix it. Call 845-203-3914 or request a call to discuss the scope and next steps.
Who does the work: meet the NetSys team on our About page.
- Comprehensive coverage across backups, continuity, and recovery planning
- Cloud-ready and on-premise solutions built around your specific environment
- Fast, reliable restoration for critical systems and applications
- Proactive monitoring to ensure your recovery plan always stays up to date
- Recovery planned alongside your IT infrastructure and security stack, not added afterward
- One trusted partner for planning, protection, and execution
- A 100% ransomware recovery record: every client hit has fully recovered
- Recovery times proven by scheduled tests, not vendor specifications, such as the 15-minute tested failover for one importer's ERP and SQL core
- Offline and immutable backup copies that ransomware cannot reach or encrypt
- Continuity planning for the people and processes, not just the servers
- Month to month, like every NetSys agreement
Disaster Recovery in practice
- Logistics and warehousing
Refrigerated food storage operator
Backup and disaster recovery planning for 4 servers, recovery testing, and redundant internet connections across two facilities.
Business Continuity PlanningIT for Logistics and Transportation
- Healthcare
Three-location urgent care group
IT support for 36 workstations, patient data backups, endpoint protection, and secure networking across all three locations.
- Accounting firms
Corporate accounting firm
Migration of 2 TB of business data to Azure, secure remote access for 42 employees, and backup and recovery configuration.
Client names are withheld. Each card is the scope of a real NetSys engagement, as delivered.
Build the recovery plan around business services
Illustrative planning matrix. Set actual targets with the business owner; these rows do not assign recovery guarantees.
| Business service | Dependencies and targets to record | Owner and test |
|---|---|---|
| Order processing or billing | Application, database, identity and network; acceptable downtime and data loss | Operations owner confirms a representative transaction after restore |
| Email and shared documents | Tenant access, protected data, working devices and connectivity | Department owner verifies access and usable restored content |
| Remote working | Identity, internet, VPN or hosted desktop and endpoint access | IT and a representative user test the complete connection |
| Supporting systems | Restore order and which critical services depend on them | Named technical owner records readiness before dependent systems return |
What a restore-test report should prove
Illustrative report format. Actual results require a dated test of the named workload and configuration.
| Report item | Evidence |
|---|---|
| Test conditions | Date, scenario, systems, backup/recovery point and included dependencies |
| Measured timing | When restoration started, when it ended and when business validation passed |
| Business acceptance | The transaction, login or file operation the owner successfully completed |
| Limitations | Untested integrations, unavailable services and conditions different from a real outage |
| Follow-up | Failed checks, corrective owner and the next test |
A historical result is specific to its tested scope. It does not guarantee the duration of another incident.
Backup, failover and continuity each need a scope
Choose the protection around the consequence of losing a workload.
| Pathway | What it establishes |
|---|---|
| Managed backup | Recoverable copies, retention, monitoring and restore responsibilities |
| Azure failover / DRaaS | A supported standby design and the process for activating and validating it |
| Business continuity | People, communications, alternate working methods and business decisions during disruption |
| Migration acceptance | Proof the destination can be recovered before the source is retired |
Business continuity · Microsoft 365 backup · Azure migration acceptance.
Recovery tiers: how RTO and RPO get set
Not every system needs the same recovery target. We sort systems into tiers with the person who owns each process, then write the agreed RTO and RPO for each one into the plan:
| Tier | What usually sits here | Recovery approach | How we prove it |
|---|---|---|---|
| Tier 1: the business stops without it | ERP and line-of-business databases, identity and sign-in, the phone system | Replication with cloud failover and a runbook that covers every dependency | A scheduled failover test with the measured time recorded |
| Tier 2: work slows without it | File shares, Microsoft 365 mail and files, scheduling or case systems | Backups to offline and immutable copies, plus independent Microsoft 365 backup | Restore tests of representative files, mailboxes and a full system |
| Tier 3: it can wait for a planned restore | Archives, reporting servers and test systems | Backup with an offsite immutable copy | Periodic sample restores |
Setting targets for your own systems? RTO vs RPO, and how to choose each one · an IT disaster recovery plan template to fill in.
Each tier's RTO and RPO is agreed with you and checked in tests, not copied from a vendor sheet. One published example: a 15-minute tested failover for an importer's ERP and SQL core.
Business backup: what is covered and who does what
Managed backup for a business covers more than one server. Scope, retention and responsibilities are written down per system before any recovery time is promised:
- Servers and virtual machines, on site or in Azure, with an offsite immutable copy
- Microsoft 365 mail, OneDrive, SharePoint and Teams, backed up independently of Microsoft's own retention
- File shares and line-of-business application servers, restored in the order your recovery tiers set
- Retention: how far back you can restore, and how long copies are kept, set per system against what your insurer, regulator or contracts require
- NetSys runs the backup jobs, checks them daily, fixes failures and runs the scheduled restore tests
- You name the owner of each process, approve its RTO and RPO, and tell us when a new system arrives so it joins the plan
The rule most backup designs start from: the 3-2-1 backup rule, and where immutable copies fit.
Storage volume and retention length are among the things the quote prices.
Disaster recovery as a service (DRaaS): cloud failover we run
Disaster recovery as a service means we run the recovery, not just the backups. For the systems the business stops without, it works like this:
- Replicas: current copies of your critical systems kept in the cloud, so a failover does not wait on rebuilding a server
- Runbook: NetSys owns the written recovery runbook, covering every dependency the failover needs
- Tests: scheduled failover exercises, with the measured recovery time recorded for each Tier 1 system
- Failover: when something breaks, our engineers execute the failover and bring systems back in business-priority order
- Terms: month to month, like every NetSys agreement, so you get the recovery outcome without buying and staffing a second site
Published example: a tested 15-minute failover for an importer's ERP and SQL core.
A time measured in one test is evidence for that system, not a promise for every outage. Replica storage, retention and how often you test are among the things the quote prices.
The testing cadence
A backup that has never been restored is an assumption. This is the rhythm we run, adjusted per system in your plan:
- Every backup job: success or failure checked daily, with failed jobs fixed and re-run
- Restore tests on a schedule for each system, with the date, scope and result recorded
- Failover exercises for Tier 1 systems, with the measured recovery time written down
- A re-test after any major change, such as a new server, a migration or a new application
- A plan review quarterly or annually, and after every real incident
- Continuity walk-throughs so staff know what to do while systems are down
Results guide the next fix. A time measured in one test is evidence for that system, not a promise for every outage.
Where we deliver Disaster Recovery
Disaster Recovery in Tampa Bay · Disaster Recovery in Southwest Florida · Disaster Recovery in Nassau County, NY · Disaster Recovery in Suffolk County, NY · Disaster Recovery in Orange County, NY · Disaster Recovery in Delaware · Disaster Recovery in Hoboken, NJ. We also support clients remotely wherever their systems run. See all locations and service areas.
Disaster Recovery by market
NYC Metro: New York City · Brooklyn, NY
Long Island: Nassau County, NY · Suffolk County, NY
Hudson Valley: Westchester County, NY
Connecticut: Stamford, CT
Disaster Recovery FAQs
Why can a restored server still leave the business unable to work?
The server may depend on identity, DNS, connectivity, a database, a vendor application or another system that is still unavailable. A recovery test should include a representative business task and its dependencies. That is why the recovery order and business acceptance matter as much as restoring the backup.
How often should recovery be tested?
Set the cadence by business importance, change rate and the recovery commitments you need to support. Record the agreed schedule and retest after material changes or failed checks. The test scope should state what was exercised and what remains unproven.
What is disaster recovery?
Disaster recovery is the plan, the backup copies and the infrastructure that bring a business's IT systems back after a disruption such as ransomware, a failed server, a fire or a regional outage. The plan says which systems come back first, how quickly (the RTO) and how much recent data the business can afford to lose (the RPO), and tests prove it rather than assume it. IT disaster recovery is one part of business continuity, which also covers people and processes while systems are down.
What's the difference between backup and disaster recovery?
Backups are copies of your data; disaster recovery is the tested plan and infrastructure that gets your business running again quickly: servers, applications, people, and communications, in a defined order.
Do you provide cloud backup for businesses?
Yes, as a managed service rather than an app you install and forget. NetSys runs the backup jobs for your servers, file shares and Microsoft 365 data, checks every job daily, keeps an offsite immutable copy that ransomware cannot encrypt, and restores a sample on a schedule. A consumer computer backup service copies one machine and leaves the checking, and the restore, to you.
How quickly could we recover from a total outage?
That depends on the affected systems, the incident and the recovery design. We agree a recovery time objective and a recovery point objective for each important workload, then test representative recovery scenarios. A measured result for one application or a published case study is not a guarantee for another environment or a different outage.
Do you cover natural disasters like hurricanes?
Yes. We design for regional events using offsite, geo-redundant backups and cloud failover. That matters for clients in the Northeast and for the Florida businesses we support remotely from Brooklyn.
What is disaster recovery as a service (DRaaS)?
Disaster recovery as a service (DRaaS) is disaster recovery delivered as a managed service instead of a second site you buy, staff, and hope still works. We keep current replicas of your critical systems in the cloud, own the recovery runbook, run the scheduled tests, and execute the failover when something breaks. You get the recovery outcome without owning the recovery infrastructure, on the same month-to-month terms as every NetSys agreement.
How does ransomware recovery actually work?
Isolation first: affected devices come off the network so encryption stops spreading. Then we restore from offline, immutable backups the attacker could not reach, following recovery procedures we have already rehearsed, bringing systems back in business-priority order rather than alphabetically. Last, we close the entry point that let the attack in, because recovery without that step just resets the clock. Every NetSys client hit by ransomware has fully recovered.
Should we pay the ransom?
Our clients have not had to. Every one hit by ransomware recovered from backups instead, which is exactly what the offline, immutable copy exists for. Paying assumes the attacker's decryption tool works, that they will hand it over, and that they did not already copy your data on the way out. Recovery you control assumes none of that.
How often do you test backups and recovery?
Backups are monitored and restores are tested on a schedule, per system. An untested backup is a hypothesis, not a plan. It is also why we quote recovery times as tested numbers rather than vendor specifications: the 15-minute failover on our international food importer's ERP and SQL core was measured, not spec'd.
What is the difference between business continuity and disaster recovery?
Disaster recovery is getting the technology back. Business continuity is keeping the business functioning while that happens: where people work, how they reach each other and your customers, which processes run manually, and who decides what. We plan both, because a four-hour recovery still costs you the four hours if nobody knew what to do during them.
Does this cover Microsoft 365 and other cloud data?
It should, and for our clients it does. Cloud platforms protect their own infrastructure; they do not protect your data from your own deletions, departures, or ransomware syncing encrypted files up from a laptop. We run independent cloud-to-cloud backup for Microsoft 365 alongside server and application recovery, so the whole environment restores from copies you control.
What are RTO and RPO in disaster recovery?
RTO, the recovery time objective, is how long a system can stay down before the business is hurt. RPO, the recovery point objective, is how much recent data you can afford to lose, counted back to the last good backup. We set both for each system with its owner, because together they decide the backup and failover design.
What do IT disaster recovery services include?
IT disaster recovery services include a written recovery plan, backups kept offline and in immutable storage, failover for the systems you cannot work without, and scheduled restore tests. Ours also cover Microsoft 365 data, a recovery order set by business priority, and continuity steps for staff while systems are down, all month to month.
How much do disaster recovery services cost?
Disaster recovery cost follows scope, not a flat rate. The main drivers are how many systems need failover instead of a restore, the volume of data and how long copies are kept, the recovery targets you choose, cloud replica and storage costs, and how often you test. We price per business after mapping the systems, with no rate card.
Sources and technical references
Guides on this topic
- Plan the business response around recovery
- Protect Microsoft 365 workloads
- Validate recovery during migration
- Read a documented ERP and SQL recovery example
- Prepare recovery evidence for an insurance review
- Case Study: Restored in 4.5 Hours From a Ransomware Hit, $0 Paid
- Backup and Disaster Recovery: 8 Questions SMBs Ask
- How to Prevent Ransomware: A Small Business Checklist
- The CrowdStrike Outage: 5 Business Continuity Lessons
- Hurricane Season IT Checklist for NY, NJ & Florida
- Security Assessments: Is Your Backup Actually Restorable?
- RTO explained: the recovery time objective
- RPO explained: the recovery point objective
- Immutable backups and why ransomware cannot encrypt them
- Datto vs Veeam for Small Business Backup
- Disaster Recovery Cost for Small Business
- IT Disaster Recovery Plan Template, With a Filled-In Example
- How to Test a Disaster Recovery Plan: 5 Types of DR Test
Related services
Test the path from a backup to a working business.
Bring your critical applications, existing recovery targets, backup setup and last test. We will identify the dependencies and a practical validation scope.