Managed IT & Cybersecurity Solutions

A managed agreement covers the help desk, 24/7 monitoring, patching, endpoint and email security, managed backups that are restore-tested, Microsoft 365 administration, user onboarding and offboarding, vendor coordination and planning with a named account manager. Projects such as migrations, office moves and server replacements, plus hardware, software licenses and third-party services like internet circuits, are quoted separately, and the agreement lists what is in and out before you sign.

In stages. Discovery produces a written inventory of your users, devices, servers, licenses, vendors and admin credentials, with the risks ranked. The agreement then sets covered users and devices, on-site arrangements, escalation contacts and exclusions; admin rights move to named accounts; monitoring, endpoint protection and backup tools go on every covered device; and MFA gaps, stale accounts and untested backups are fixed first. Timing depends on how many devices and sites you have, so target dates go in the proposal.

Pricing is per user per month. The number moves with headcount, servers, sites, compliance obligations such as HIPAA or the FTC Safeguards Rule, and how much on-site work you need, while licenses, hardware and projects are billed separately. We publish no rate card; your quote names the per-user fee, any onboarding cost and the exclusions.

No. There is no ticketing-system runaround at NetSys. You get a dedicated account manager with their real cell phone number, and when you call, a real engineer who knows your environment picks up and gets to work.

We work on site across New York City, Long Island, Westchester, the Hudson Valley, North Jersey and Fairfield County, CT, with remote managed IT nationwide. Monitoring, the help desk, security, Microsoft 365 and cloud work run remotely from our Brooklyn office for businesses anywhere in the continental United States. Outside the on-site areas, visits are arranged in advance and hardware can ship pre-configured.

Start with a call, the free online cybersecurity self-assessment, or the free remote external penetration test. The online questionnaire scores your answers; it does not inspect your systems. The external test is limited to information available to NetSys and agreed external scope. Call 845-203-3914 to discuss which next step fits.

Our sweet spot is organizations of roughly 10 to 250 employees: big enough to have real IT and compliance needs, small enough that hiring a full in-house security team doesn't make sense. We're only taking on 4 new clients this year, so every client gets senior attention.